B-Link Support

For technical assistance or application enquiries on any PDS product please e-mail our support team or telephone us on +44 (0)1491 684013. We will be pleased to assist you.

B-Link Software & Firmware
Please contact us if you require software or firmware for your B-Link.

B-Link Configuration Problems or Suspected Faults
The protocol trace facility included within the B-Link configuration software enables us to support customers more effectively. If you experience a problem, please carry out the following simple procedure:-

  • Install the B-Link configuration software on a suitable PC host.
  • Connect your B-Link to the PC host via the serial port.
  • Turn on the Trace feature.
  • Capture and save a file. E-mail the file to us at support@pds-test.co.uk with a description of the problem and your application.

We will reply as quickly as possible with comments and suggestions. Please refer to your B-Link user guide for an explanation of how to use the Trace feature.

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